FAQ's
What topper cap sizes do you offer?
We offer a variety of cap sizes. The bigger the cap, the more coverage of thinning on the scalp. I have a video on how to measure your head for the best cap size for you.
How much hair density do your pieces have?
The typical density of my hair is about 120-130%. If for some reason the hair feels too thick, you can always have it thinned out or layered by your stylist.
How do I know what length to buy?
We offer a variety of cap sizes. The bigger the cap, the more coverage of thinning on the scalp. I have a video on how to measure your head for the best cap size for you.
Can I change the part?
The beauty of a silk top is that you can change the part. Once you wash it, you just brush it over, then blow dry it down when it is damp for the part to hold. Once it’s done, it won’t change until the next time you wash it and move it.
How big is the silk part?
My toppers have a 4 x 4” silk part.
What kind of hair do you use?
I use the highest grade Human Hair. It is frizz-free, buttery soft, and will last a long time (up to 2 years) with the proper care. Its texture is straight and fine. I do not use hair from the deceased.
Can you perm the hair?
You will have to take the hair to your stylist to be permed as we do not offer this service at this time.
Can I use heat on the hair?
Yes! Curling irons, straightening irons, and blow dryers are all okay. Medium-high heat is best for the longevity of the hair.
How do I know what color to order?
I have pictures on my Instagram page of the different colors I offer. Since this hair is a topper, it goes over the top of your bio hair so it does not necessarily have to perfectly match your bio hair. That's the beauty of a topper!
What are the care instructions?
I highly suggest getting the piece trimmed when you receive it. It is not necessary but will help with the longevity of the piece as I send them uncut. Brush it before and after wearing it.
Hairpieces can be washed about every 4 weeks. Be sure to use a sulfate-free shampoo when washing and any conditioner is fine, just make sure to wash it out well so it does not leave a sticky film on the hair which will make it feel like it needs a wash sooner.
I also suggest using some kind of conditioning oil (Moroccan or Argan) at the end of the hair. Since the hair is not coming from your scalp, it is not receiving the proper oils that our bio hair gets. I suggest applying the oil to the ends of the hair every few days or when it starts to feel dry. One product I love is Ghost Oil by Verb Products.
In the winter, the hair may tangle at the nape of the neck due to scarves and sweaters. I suggest buying a leave-in conditioner spray to use every few days before brushing. It will help. It's a 10 leave-in conditioner is a great option.
You can also deep condition your piece every 3-4 washes when you feel like the hair needs it. But again, make sure you rinse out all of the products..
Do you ship internationally?
What is the shipping fee and will I need to pay customs/ duties?
I offer 2 shipping methods for international shipments: USPS Priority International and USPS Priority International Express. You can see the cost at checkout for your specific country.
Returns from international countries do NOT include shipping fees.
I cannot control your countries custom duties charges. For the safety of both parties, I must insure my toppers. I cannot and will not mark it as a gift. If you know someone coming from the USA, I can have it shipped to them (3 day return policy is still in effect though). Consider the $40-60 (this is the typical amount, each country is different) extra custom fees paid as part of the topper cost that you will have to pay once received. Please note, if you decline a package due to customs fees, international shipping costs are non-refundable and the 10% restock fee still applies to all orders I mail out and receive back. NO EXCEPTIONS.
Please do not take the risk of buying a topper only to decline it in the case your package gets chosen to pay customs fees, as in the case it gets lost, we are NOT held responsible and refunds will NOT be granted until the hair is returned.
Shipping costs are as follows:
Within the USA FREE SHIPPING
Canada: $30.00 Priority Mail, $55 Priority mail express
Rest of the World: $40 priority mail, $65 priority express
Unfortunately, I cannot ship to Italy due to customs difficulties.